VACANCY - Team Member

Would you like to join our team at Driftwood Coffee House in Maldon? Please note - this role will involve working weekends as well as weekdays plus occasional evenings.

Key areas of responsibility:

•    Serving customers efficiently with food and drink orders and taking payments.
•    Assisting in preparation of coffee shop and counters before, during and at the end of service including cleaning duties.
•    Preparation of food and beverages.
•    Offering customers exceptional standards of customer service and care.

The role includes: 

•    Demonstrating highest standards of customer welcome and care when assisting customers at the counter, taking and delivering orders to tables.
•    Giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive experience and repeat business.
•    Ensuring adequate stock levels of supplies and consumables for coffee shop area, managing orders and stock rotation.
•    Managing queues and meeting customer expectations, upsell to maximise profit.
•    Preparation and service of hot and cold beverages, breakfasts, lunches and cakes etc.
•    Keeping the areas tidy and clean including table clearing, removing dirties and waste, general cleaning procedures as part of daily shop open/close down.
•    Handling customer complaints in the first instance and reporting feedback to the Managers.
•    Working within established guidelines and operating procedures.
•    Ensuring compliance with all legislation, H&S and food hygiene.
Personal skills required for the job:
•    Having a friendly and engaging personality, good communicator, able to work under pressure.
•    Comfortable working with the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service.
•    Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask.
•    Assistants will be on their feet for most of the day and may be required to lift and carry tables/chairs, trays and crockery, restock shelves etc.
•    You should have a comprehensive understanding of the menu and have a keen interest in food and drink.
•    An effective, well organised and efficient team player with a strong sense of discipline and urgency.
•    Knowledge of till operation and cash handling.
•    Excellent standards of personal presentation, smart appearance and articulate.
•    Food Hygiene training / qualifications.
•    Trained Barista or with previous catering experience advantageous.

To apply, please email CV and cover letter to


We are looking for an experienced cook to join the kitchen team.

Must be available to work weekends plus some weekdays and occasional evenings.


Role will involve:

- Food prep and cooking
- Maintaining a clean and organised kitchen
- High attention to detail
- Food hygiene and health & safety
- Stock check and ordering
- Working as part of a small team and independently

To apply, please email CV and cover letter to